Q&A

Route Details

Review・ Change・ Cancel

How to Review, Change or Cancel a reservation
(Cancel a Reservation)

Review・ Change・ Cancel

Screen for members' page

Select "Review・ Change・ Cancel" at the main page.

Input the Reservation Number & Phone Number

Screen on review of reservation details

Select "Cancel Reservation". Enter your reservation number and phone number, and select "Submit Cancellation".

Changes are made

Screen on saved changes

Reservation details will be shown, please select "Confirm Cancellation" if you decide to cancel the reservation. A cancellation notice will be sent to you by email.